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Privacy Policy
Effective Date: August 4, 2026
At Dirt Road Tours & Transfers (operating via dirtroadfiji.com), we take the protection of your personal and travel information very seriously. This Privacy Policy explains what kind of information we collect, why we collect it, and how we securely manage your data when you book an expedition, request a transfer, or use our website. [1, 2]
1. Information We Collect
We collect personal information to safely execute our interior highland tours and fulfill transport contracts. This data includes: [1]
  • Booking Details: Full names, nationalities, email addresses, phone numbers, and emergency contact details for all passengers.
  • Logistical Information: Your resort or hotel location in Nadi, room numbers (if provided), and travel dates to coordinate accurate morning pickups.
  • Health & Safety Profiles: Voluntary disclosures of physical fitness levels, dietary requirements for village lunches, or medical conditions that our 4WD drivers or local village guides must know for safety in remote terrains.
  • Digital & Technical Data: IP addresses, browser types, and usage behaviors collected automatically via secure website cookies and standard server log files when you browse our site. [1]
2. How We Use Your Data
We utilize your collected personal information strictly for core business operations:
  • Processing your booking reservations and managing digital booking modifications.
  • Organizing your day tour logistics, transport manifest routes, and morning hotel pickups.
  • Sharing non-identifiable group headcounts with Abaca, Navala, and Betanaqo settlement community leaders to ensure correct catering portions.
  • Supplying secure payment data to accredited financial institutions to process tour transactions safely. [1, 2]
3. Data Protection and Secured Transfers
  • Encrypted Digital Payments: All online payments made via credit card (Visa/MasterCard) are routed through encrypted Secure Socket Layer (SSL) or Transport Layer Security (TLS) connections. Your full card numbers are never stored on our local website servers. [1]
  • No Marketing Disclosures: We never sell, rent, or trade your personal contact details to third-party marketing companies. [1]
  • Operational Sharing Only: Your data is shared exclusively with necessary internal operators, such as our designated drivers or dispatchers managing your specific 4WD itinerary. [1]
4. Cookies and Web Analytics
Our website uses open-source analytics platforms to study basic visitor behavior, allowing us to optimize our web services. [1]
  • The cookies stored on your device capture technical browsing details anonymously.
  • You can easily change your personal browser configuration to automatically reject or delete cookies if you prefer not to be tracked. [1]
5. Your Rights Regarding Your Personal Information
You retain full control over your personal information. You have the right to: [1]
  • Request a complete summary of your stored personal details free of charge.
  • Correct or update inaccurate data (such as typos in names or changed hotel pickup locations).
  • Demand the complete erasure of your contact details from our active reservation systems following the completion of your tour. [1, 2, 3]
6. Updates to This Privacy Policy
We reserve the right to modify this statement to accurately match local infrastructure developments or operational adjustments. Any future policy changes will be published directly to this page with an updated effective date.
Contact Information
For any legal inquiries regarding data privacy, structural updates, or to remove your personal files from our databases, please contact our administrative center directly: [1]
  • Company Name: Dirt Road Tours & Transfers.
  • Physical Location: Legalega Lane, Nadi, 14569, Fiji.
  • Direct Email: sales@dirtroadfiji.com.
  • Contact Number: +679 971 2839. [1]